I'm continuing a focus on articles about businesses not following proper processes, and copping it as a result, when if they'd followed the right process then there would not have been an issue.
It's easy to let processes slip when there are 1001 things to do, but boy-oh-boy can it be costly! Sometimes an external set of eyes will do the trick, or you just need a confidential conversation to 'talk out' some things you are worried about.
Smart Company's Emma Koehn, has found a number of issues over the course of October, November, and December last year. So It's worth sharing those with you all. Head over and have a read, I'd love to know what you think.