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Straight Shooting Article on Customer Service

Reading digital articles, I almost never read the paper!

I thought I'd share this article which I read the other day from Smart Company's Michel Hogan; also I posted to my LinkedIn. I really like how Hogan shoots straight with their use of language, and the bluntness with which they deliver their points.

Check it out, worth the read and only a couple of minutes long.


Read the Article


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