- Sep 26, 2017
Toys 'R' Us files Chapter 11 in the US.
What lessons can be learned by looking at what Toys 'R' Us are going through, and how their business has behaved in response to grow
- Sep 22, 2017
NBN Co warns of the first 'special services' disconnections
Businesses using the so-called 'special services' are urged to be pro-active in planning and discussing the move to NBN as an announ
- Sep 16, 2017
Standout Customer Service is Easy when the Bar is Set so Very Low.
TEDx and TED Talks are amazing, this is one I liked about how easy it is to stand out when the bar is set so low.
- Sep 15, 2017
60% of Small Business has no Social Media Strategy!
An interesting article about social media, and it's importance to SME.
- Sep 13, 2017
Where would your business be without investment?
Smart Company article on Shark Tank and simple answers.
- Sep 13, 2017
Straight Shooting Article on Customer Service
I thought I'd share this article which I read the other day from Smart Company's Michel Hogan; also I posted to my LinkedIn. I really like how Hogan shoots straight with their use of language, and the bluntness with which they deliver their points. Check it out, worth the read and only a couple of minutes long. Read the Article
- Sep 1, 2017
ATO powers up on unpaid super
The ATO is going to get additional funding to go after employers who underpay employee super payments. The legislation package was announced